
Author: John Mattiacci | Owner Mattiacci Law
Published October 13, 2026
Table of Contents
ToggleGetting into a fender bender is stressful enough. It can feel even worse when you and the other driver leave without exchanging names, phone numbers, insurance details, or other important information.
Now you might be wondering how to report the accident, pay for repairs, or contact the other driver.
Don’t panic just yet.
You still have options, even if you didn’t get the information you needed at the scene.
In this post, we’ll show you what to do if you did not exchange information after fender bender.
If You’re Still At Or Near The Scene
If you’re still at or near the accident scene, you have a better chance of gathering useful evidence.
Start by making sure everyone is safe. Move your vehicle out of traffic if it’s safe to do so, and check for injuries. Then, take these steps:
#1 Call The Police
Calling the police can help create an official record of the accident.
This is especially important if someone is injured, the other driver refuses to cooperate, or the crash involves a driver who leaves the scene.
When officers arrive, explain what happened as clearly as possible. Stick to the facts and share any details you remember about the other vehicle. If the other driver has already left, tell the officers that, too.
A police report can provide useful evidence for your insurance claim, although it doesn’t automatically determine who was at fault.

Also Read: How to Win Your Personal Injury Claim in Pennsylvania
#2 Write Down Everything You Remember
Memory can get fuzzy after a stressful experience. That’s why it’s smart to write down the details as soon as possible.
Try to remember the other driver’s appearance, the vehicle’s make and model, its color, and the license plate number. Even a partial plate number might help.
Also, note the time, location, road conditions, and what happened just before the collision.
Here are a few other details worth recording:
- The direction the other vehicle was traveling.
- The names and contact details of anyone who witnessed the crash.
- What the other driver said after the collision.
- Any damage you noticed on either vehicle.
Keep your notes somewhere safe. These details may help the police or your insurance company investigate the accident later.
#3 Take Photos
If you haven’t left the scene, take photos of your vehicle and any visible damage.
Capture different angles so you have a clear record of what happened.
Photograph the surrounding area, traffic signs, road markings, skid marks, and debris if they’re relevant. If you have pictures of the other vehicle, save those, too.
Don’t worry if you didn’t get every possible photo. Take what you can safely obtain.
Never step into moving traffic or put yourself at risk just to capture evidence.

Also Read: What Percentage Do Lawyers Take for Personal Injury?
#4 Look For Witnesses Or Cameras
Did anyone see the collision? If so, ask for their name and contact information.
A witness may be able to explain what happened if the drivers later disagree about fault.
You can also check nearby businesses, homes, or parking lots for security cameras. A dashcam recording might help, too. If you find a camera that may have captured the accident, ask the owner if the footage can be preserved before it’s deleted.
Don’t assume someone else will save it for you. Acting quickly can make a real difference.
#5 Contact Your Insurance Company Promptly
Let your insurance company know about the accident as soon as you can.
You don’t need to have every detail figured out before making that call.
Explain that you were involved in a fender bender but didn’t exchange information with the other driver. Share your photos, notes, witness details, and police report number if you have one.
Your insurer can explain what your policy covers and what steps you need to follow. Depending on your coverage and the circumstances, you may be able to claim repairs under your collision coverage. Other coverage options may apply in certain situations.
Don’t assume you can’t file a claim just because you don’t know the other driver’s name.
If The Other Driver Left Without Giving Information
If the other driver drove away without sharing their details, the situation may involve a hit-and-run.
Report the incident to the police promptly. Give them every detail you have, including the license plate number, vehicle description, location, and direction the driver went.
If you have dashcam footage or witness information, provide that as well.
Avoid chasing the other driver or trying to confront them yourself. Your safety matters more than getting their information.
You should also contact your insurance company and explain what happened. Depending on your policy, collision coverage or uninsured motorist coverage may help with certain losses.
Keep copies of all reports, emails, photographs, and claim documents. If you later discover additional damage or develop symptoms of an injury, document those developments and seek appropriate medical care.
If You Exchanged Nothing But Both Drivers Left
Sometimes, both drivers leave without exchanging information.
If this happened to you, don’t assume you’ve lost your chance to do anything about it.
Start by writing down everything you remember. Check your phone for photos, videos, or location details that might help you identify the accident’s time and place.
If you remember the other vehicle’s license plate, give it to the police or your insurer.
If you have no identifying details, you can still report the accident and notify your insurance company. Your insurer can explain the available options based on your policy and the evidence you have.
Also Read: 2 Car Accidents In 3 Months
Also, inspect your vehicle carefully. Some damage isn’t immediately obvious, especially after a low-speed collision.
If you notice anything unusual, get a repair estimate before authorizing repairs. Save receipts and keep copies of any related records.
Bottom Line
A fender bender without an exchange of information can be frustrating, but you still have steps you can take.
Write down what you remember, photograph the damage, look for witnesses or camera footage, and report the accident when required. Contact your insurance company promptly, even if you don’t know who the other driver was.
If the other driver left the scene, report that fact to the police and share any identifying details you have.
Most importantly, don’t ignore the situation just because the damage seems minor.
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